Research & Design Manager

Tandemic is a social innovation lab. We are here to create new and better approaches to solving tough social problems in Malaysia and across Southeast Asia. We “build to think” — our success doesn’t come through producing a report that sits in someone’s desk but by creating new products, services, and even business models that have a meaningful impact on improving peoples’ lives.

The organisations we work with include international development agencies, social enterprises, government, and private businesses such as UNDP, MaGIC, Agensi Inovasi Malaysia, Novo Nordisk, Standard Chartered, and UNICEF.

What is it like to work at Tandemic? There is a tremendous diversity of projects and people. We are passionate about social change. We are both thinkers and doers. Learning is constant — you will be taking “deep dives” into wide variety of issue areas. You will be interacting with everyone from clients in down offices to mothers in PPR flats.


The role:

Research & Design Manager

The contribution:

Tandemic is looking for Research & Design Manager to work as part of teams researching and designing new and innovative interventions for social issues. At the root of building better solutions is gaining a deep understanding of social challenges. The Research & Design Manager will lead research projects that will involve learning from a wide variety of people and communities, including underprivileged communities. The Research & Design Manager will also work on translating insights into actionable initiatives to be tested with key stakeholders. This work enables our partners and clients to carry through new solutions to social challenges into robust and appropriate implementations.

Once you are here, you might:

  • Manage the design, execution, documentation, and presentation of research projects from start to finish
  • Do “deep” research with families and communities affected by a social problem
  • Collaborate with team members, clients, partners, and users to turn research insights into design solutions
  • Prototype new products and services with stakeholders

You are someone who is:

  • Passionate about trying new things
  • Deeply committed to social change
  • Constantly searching for new things to learn
  • Curious to explore how approaches commonly adopted by start-ups might inform value creation for corporate clients
  • Able to combine human stories and needs with “hard data” to identify a compelling path forward for product, service and venture creation
  • Looking to make research more relevant, accessible, and usable for critical decision-making

Get in touch

There aren’t any permanent positions open with us at the moment, however, we are always keen to meet passionate social changemakers and design thinkers who would like to join our team.

If you wish to be considered for any future positions, drop us your CV at [email protected] and we’ll keep you in touch!